Of course don’t
just accept what we say, look at what our customers have said about Wallchart
International, our products and our services:
Birmingham City Council
"The Wallchart® package has now
become one of the most important tools of our office. We now depend on it
totally.
The back up assistance from Wallchart International has been
invaluable, creating and updating the system to our requirements. We are
extremely pleased with Wallchart® and would recommend it to anyone who is
looking for a reliable room booking system."
Denise Reynolds,
Birmingham City Council
Swiss Aviation Training
'"Wallchart® Resource Scheduling System
with web viewing capability has proved both user friendly and reliable for
customers and staff who need to identify training slots and make bookings. We
are now investing in training with Wallchart to see how we can take more
advantage of the systems reporting and template based scheduling capabilities."
Beat Sutter, Head of Training Administration and Customer
Service
Dudley Metropolitan Borough Council
"We enjoyed our Wallchart® training and our
only wish is our trainer could stay for the rest of the week!! Please thank him
for making the training enjoyable and good fun."
Gill Evans, Dudley
Metropolitan Borough Council
Dyfed-Powys Police
"Dyfed-Powys Police have been using
Wallchart® for approximately 2 years and we have found that it to be an
excellent tool for planning, changing and monitoring the delivery of training
courses and the allocation of trainers."
Chief Inspector Huw Meredith
Elonex
"The Wallchart® scheduling software is
working very well. We still have work to do to fully utilise it against our
specific scheduling and reporting requirements. The level of support received
from Wallchart® has been Excellent."
Andy Cox, Pre-sales Support
Manager
FD SYSTEMS
"Having implemented Wallchart® in two IT
Consultancy businesses, both have realised a return on the investment within 6
months.
Wallchart® has allowed us to react more effectively to
customer demands and be proactive in offering our customers opportunities to
take advantage of any spare capacity. It has also cut the period to invoice
from about 6 weeks to one week."
"Wallchart® has met our needs
perfectly…the fact that it can be designed specifically to suit all of our
requirements is wonderful as most other systems we looked at couldn't do this
in one package, I couldn't imagine life without it now!"
"As a Local Education Authority Training
Establishment it is essential that we maximise use of our training facility.
Wallchart® has allowed us to do this and at the same time reduce paperwork! All
users love it. The reporting system, tailored to meet our own needs, has made a
wide range of management information available instantly."
"We are using Wallchart® for booking
teaching space at the University. The growth of student numbers and range of
courses had outgrown the paper based systems.
We have found Wallchart®
provides a simple to use yet flexible system. Our administrators are
enthusiastic users and we are now rolling Web viewing of room availability to
departments across campus. It is cost effective and we have found the technical
support of a high quality both technically and in the customer care on
offer."
"At a cost of around 750 Euros per hour
for a new flight simulator, it is essential that every simulator is used to
full capacity. Wallchart® enables us to do this, as well as cutting down on
staff and human error. Previously the company was losing 1% of revenue through
miscalculations of booking status. Errors now stand at 0%, resulting in a
100,000 Euro saving per year."
Masts Towers & Antennas Limited
"Masts Towers & Antennas, project
specialists for leading telecommunications companies worldwide, use Wallchart®
to track our 30 plus teams' progress and make sure that no billings are missed
and that even the smallest jobs are invoiced. Wallchart® tells us how much
revenue our teams are on course to earn in the current billing period and this
has significantly improved our forecasting accuracy and more importantly has
had a positive benefit on our cash flow.
We highly recommend both the
software and the training & support offered by Wallchart International."
"We use Wallchart® to book our 12 training
rooms and related resources. Its reporting system had helped us manage our
business very successfully and with a large reduction in administration time."
"I was asked by my bosses on receipt of
the support renewal if they could 'drop Wallchart® - I replied 'don't you dare
. . . we couldn't live without it!'"
"I just wanted to send you an email and
thank you for the tremendous training class conducted here last week. It is
obvious that your trainers love their work and it showed in his professionalism
in the classroom. "
We started the week with some concerned
schedulers who were not sure they would like the new tool, but we ended the
session with excitement to get started. We look forward to continuing this
great working relationship."
"We mapped out what we wanted in terms of
reports and booking information to included all aspects of the catering and
invoicing information. Wallchart's technical specialist visited us and within
the day had translated our requirements into reality. Over the next few days we
used the system and identified several more refinements. One more visit and we
had the scheduling system of our dreams. We just can't find fault with it. "
"Working closely with Railtrack, Serco
Railtest Ltd operate a fleet of complex test trains, each equipped with
sophisticated electronic recording equipment. Planning the operation and
maintenance of the test trains is a complicated process. Wallchart® has proved
itself to be the ideal scheduler for this challenging task and has become a
fundamental tool to the operation of the Train Planning section. Back-up
support when required has always been polite, swift and accurate. Life without
Wallchart® would be now very difficult! "
"Wallchart® allows us to see details that
previously would have been missed, such as test hours that have been cancelled
by customers. When we started billing for these we quickly generated enough
revenue to cover the initial cost of buying the product. We could also monitor
the number of hours of testing completed, something we'd previously had no way
of tracking. We were quickly able to make full use of all our resources. "
Cyntergy Services
"Wallchart® provided real benefits and cost
saving for us. We have reduced inefficiencies in the way we work, eliminated
duplication and increased the overall level of customer satisfaction we are
able to deliver."
"Using Wallchart® enables us to track and
to update peoples whereabouts in the most efficient and user friendly manner,
which is great for us and great for our business.
Since changing to
Wallchart®, we have noticed a major increase in customer satisfaction due to the
100% success with bookings and work allocations. "
" We use Wallchart® to plan, track and
manage some 30 engineers, as well as to record the weekly schedules of the
office admin staff. The nature of our business is such that constant
re-shuffling of staff is needed in order to cater for emergency calls which are
an everyday fact of life for us. I have found that since implementing this
system, we have very few "misses" with appointments - prior to this, a missed
service call was a fairly regular occurrence.
We have recently set
up a separate Wallchart® system for a small group of engineers within Europe who
are involved in the cargo scanning sector, and their access is by means of the
web based Wallchart®. Their work schedule and visibility is monitored by our
product support team in the US and to date, this seems to be working very well.
We still, however, manage the planning and booking of calls through the
standard Wallchart® program from the office here as well as through our office
in Switzerland. "
